FREE SHIPPING ON ORDERS $75 +

SHIPPING & RETURNS

UNITED STATES SHIPPING

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected.

Shipping is a flat price of $3.50. Orders over $75 get free shipping.

All shipping will be delivered to the customer from 5-7 business days. 

 

CANADA & MEXICO SHIPPING

Shipping is a flat price of $14.00. 

All shipping will be delivered to the customer from 7-21 business days. 

 

INTERNATIONAL SHIPPING

Shipping is a flat price of $30.00

All shipping will be delivered to the customer from 7-21 business days. 

 

RETURN POLICY

Lena Vera jewelry is meant to bring confidence and empowerment to its wearers. If for any reason you are not satisfied, please return the item(s) to us within 21 days of the purchase or order delivery date. Please note that sale items are not eligible for return.

 

RETURN INSTRUCTIONS

If you are interested in returning your Lena Vera product, please contact our Lena Vera Customer Service team at info@lenavera.com.  We will email you a return packing slip. We recommend you keep your Lena Vera box to return products in. Refund will be issued upon receiving returned product. 

 

EXCHANGES

LENAVERA.com does not offer exchanges.

  

ORDERS AND CANCELLATION

An agreement for LENA VERA ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.